Terms & Conditions

Outshine Auto Detailing LLC seeks to provide the best complete detailing service experience. We would like to take this opportunity to thank you for considering our services and point out some of the terms and conditions of our business criteria. We hope you will find these policies listed below helpful and informative.

By scheduling any service with Outshine Auto Detailing LLC you hereby agree to all terms listed on this agreement.

- Payment is due at the completion of your service. Refusal or failure to pay for your service invalidates our service guarantee and any redo services or discounts are at the sole discretion of Outshine Auto Detailing LLC 

- All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes. 

 - Pre-existing Conditions: We will not be held liable for any pre-existing conditions, damages, or issues with the vehicle. We recommend notifying us of any pre-existing conditions or concerns before the service begins.  This includes notifying us of any replaced parts, repainted panels, failing parts or current damage. 

- Outshine Auto Detailing LLC or its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off. 

- Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type 

- We reserve the right to take a debit or credit card details to secure the booking. Debit/Credit cards shall be processed by Square.com. 

- Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing

- Outshine Auto Detailing LLC will not accept any liability for any loss or damage to any personal property including the vehicle being serviced or any belongings contained inside of the vehicle. 

 - Client Vehicle Permission: By scheduling an appointment with us, you confirm that you are the owner of the vehicle or have explicit permission from the vehicle owner to authorize us to operate the vehicle for the purpose of performing our services. 

- Due to child safety, we will not reinstall car seats under any circumstances. Should the car seat be left in the vehicle we will remove it for cleaning and leave it in the trunk area as to leave no assumption the seat is installed.

- We reserve the right to charge each vehicle according to its condition and the vehicle type.

- A minimum $35 additional charge will be applied to all jobs that involve pet hair, urine, vomit, blood, feces, or other hazardous materials.

- Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings. However, on most occasions we are successful at removing visual traces of both elements.

- We make no promises when it comes to removal of stains and/or odors from vehicles. We aim to please so we will try our best. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent. We may consult you on what can and cannot be done regarding your vehicle’s interior.

- We are not responsible for damage due to heavily soiled, stained, or damaged interior components, such as dash buttons and steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs losing their markings.

- The headliner is gently cleaned, however there may be remaining stains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason. If you choose to clean them at your own risk, they may look clean but will sag over time due to the glue being compromised.

- We are not responsible for baked on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced.

- Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicles paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases the mark cannot be removed completely without comprising the clear coat.

- Exterior black or grey, textured, or smooth trim pieces may be beyond restoring and will have to be replaced. We try our best to restore the plastic to its original color.

- Any wax, sealant or coating not properly cared for will not last it's intended durability length. We recommend safely hand washing.

- If we have applied a ceramic coating or Paint Protection Film to your vehicles paint, trim, wheels, or glass and you opt out of our maintenance program to care for the coating we are no longer responsible for any premature coating failure. If purchasing a warrantied coating, the care procedures outlined by the coating manufacturer must be adhered to in order to not void the warranty.

 - Vehicle Photography Release: By bringing your vehicle to Outshine Auto Detailing LLC for our services, you hereby grant us permission to take photographs of the vehicle before, during, and after the detailing process. These photographs may be used for promotional purposes on our website and social media platforms. We respect your privacy and will not disclose any personally identifiable information. If you prefer that your vehicle not be used for promotional purposes, please notify us in writing prior to the commencement of the service.   

By scheduling any service with Outshine Auto Detailing LLC you hereby agree to all terms listed on this agreement.