Outshine Auto Detailing LLC seeks to provide the best complete mobile detailing service experience. We would like to take this opportunity to thank you for considering our services and point out some of the terms and conditions of our business criteria. We hope you will find these policies listed below helpful and informative.
By scheduling any service with Outshine Auto Detailing LLC you hereby agree to all terms listed on this agreement.
1. Being a mobile service, we come to you expecting to have the following: An ample amount of space to perform our service, permission to be on premises if you are not the owner and a safe location as well as safe conditions to service your vehicle. If we arrive and the previous mentioned conditions are not met, we reserve the right to reschedule the service at a later time/date that works for both parties.
a. If the service is provided at your home, please make sure to have all vehicles that will be leaving adjusted, so we do not have to break down our setup to allow them to move.
2. We require payment to be made in full the day of the scheduled service. If the customer is not present, they can leave payment in cash or check, or we can send a payment link over the phone to be paid by card.
3. Our estimated time of arrival for our mobile services may depend on weather, traffic, or other unforeseen circumstances.
a. We will contact you the day before the scheduled appointment to confirm.
b. We will contact you on the day of the appointment when your technician is on his/her way or if we are running late or ahead of schedule.
4. Please remove all personal belongings, money and other significant items from vehicle prior to any type of detailing.
a. If areas such as the center armrest storage or glove compartment are not cleared, we will not be able to clean them due to customer’s private personal belongings.
b. Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove car seats and booster seats before we arrive. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.
5. We reserve the right to charge each vehicle according to its condition, the type of vehicle and the customer location.
a. A minimum $35 additional charge will be applied to all jobs that involve excessive pet hair, urine, vomit, blood, feces, or other hazardous materials.
b. Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings. However, on most occasions we are successful at removing visual traces of both elements.
6. We make no promises when it comes to removal of stains and/or odors from vehicles. We aim to please so we will try our best. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent. We may consult you on what can and cannot be done regarding your vehicle’s interior.
7. We are not responsible for damage due to heavily soiled, stained, or damaged interior components, such as dash buttons and steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs losing their markings.
8. The headliner is gently cleaned, however there may be remaining stains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason. If you choose to clean them at your own risk, they may look clean but will sag over time due to the glue being compromised.
9. We are not responsible for baked on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced.
10. Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicles paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases the mark cannot be removed completely without comprising the clear coat.
11. Exterior black or grey, textured, or smooth trim pieces may be beyond restoring and will have to be replaced. We try our best to restore the plastic to its original color.
12. Any wax, sealant or coating not properly cared for will not last it's intended durability length. We recommend safely hand washing.
13. If we have applied a ceramic coating to your vehicles paint, trim, wheels, or glass and you opt out of our maintenance program to care for the coating we are no longer responsible for any premature coating failure. If purchasing a warrantied coating, the care procedures outlined by the coating manufacturer must be adhered to in order to not void the warranty.
By scheduling any service with Outshine Auto Detailing LLC you hereby agree to all terms listed on this agreement.
1011 Upper Denton Rd Ste 2, Weatherford, TX 76085
Email Info@outshineautodetail.com Phone 682-327-0707
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 01:00 pm | |
Sat | Closed | |
Sun | Closed |
Copyright © 2024 Outshine Auto Detailing - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.